After-sales service & spare parts

Despite our high quality standards, a component might wear over the years and might need to be replaced. We are able to offer you almost all spare parts for our cable reels and slip ring assemblies up to approx. 15 years from their date of delivery. This applies equally to spring cable reels and motorised cable reels.

It is also possible to replace the components of older systems or to deliver these components as individually manufactured parts. The easiest way of identifying the necessary spare parts is by their factory number. Please always state this number with your inquiries. In this way, we are able to give you a quotation within a very short time.

Our service also includes the testing and repair of products which have already been delivered. This can be done both in our service department for items that are sent to us by our customers and on site on the customer's premises.

Spare parts & order processing
Peter Völler
Phone: +49 7255 7120-30


Rainer Kolb
Phone: +49 7255 7120-85


After-sales service / maintenance / commissioning
Andreas Heneka
Phone: +49 7255 7120-708


Order confirmations & processing
Franziska Hötzel
Phone: +49 7255 7120-709